MoAZ Service Trade House, the official representative of Mogilev Automobile Plant, is selling road-building and other special MoAZ vehicles used in constructing roads, dams, embankments, bridges, tunnels, oil and gas mining in the northern areas, East Siberia and Far East. The following vehicles are produced at the plant: dump trucks, frontal loaders, scrapers, bulldozers, dump road trucks and other vehicles for road-building and mining industries. Service is the main activity of the Trade House. This statement is backed up both by the very name of the company and by the tasks the company is supposed to complete. Here's the list of our most crucial tasks -- Assisting consumers vehicles servicing through the whole life-span of the vehicle. Arranging basic service stations at the zones where these vehicles are mostly concentrated. Eliminating consumer claims.

Methods used to ensure successful completion of the tasks:

Constant study of international market tendencies related to road-building vehicles, motor vehicles, monitoring consumer demands. Products improvement considering market requirements and expectations. Compensating consumer expenses spent on vehicles repair provided that this repair occurrs within the warranty period. Prompt spare parts delivery to companies using the vehicles. Warranty service of the vehicles produced. Training and sharing experience with the personnel using and servicing the vehicles. Taking advantage of the experience of major foreign companies, Trade House MoAZ Service is selling not just vehicles but PRODUCTS that include material elements (vehicles, tools etc.) and post-sales services. These services include selection of the vehicles in use that satisfy buyer's requirements in the best possible way, providing payment privileges, delivery of vehicles and setting them into operation, providing spare parts, running technical services, diagnostics and repair, training buyer's personnel, finding cost-effective functioning modes for the vehicles, providing user guides etc.

All of the above post-sales services are provided by the Trade House MoAZ-Service. In the near future, buyers of MoAZ vehicles will be able to order spare parts via the company's web-site as well as check order processing and prices, use some helpful tips to detect and eliminate bugs, know more about the rules for storing and using the vehicles, obtain recommendations on how to use vehicles more effectively.

At the moment, the Trade House pays a special attention to usability of the vehicles produced.